German speaking Technical Support Jobs in Galway- Excellent ...

CPL Language Jobs

Contact: CPL Language Jobs Team

Address: 83 Merrion Square, Dublin 2, Ireland

Phone: +353 1 614 6002

Fax: 01 6147283

CPL Language Jobs - German speaking Technical Support Jobs in Galway- Excellent Opportunity!

Location:	Galway
Salary:	Negotiable
Job type:	Contract, Full-time

Job description

German speaking Cloud Computing Agents onsite in SAP in Galway! Attractive salary circa 25K (depending on experience) plus relocation assistance offered on a case to case basis. Please apply to this position and ask for Daniel O'Neill

This is a renowned?Multinational company based in Galway and is an excellent way of gaining some international experience or improving your career! This is a 12 month contract with the potential of contract extension or transfer to a permanent contract.

About the Role:
? Supporting German customers using SAP's OnDemand product portfolio?on the German market
? Inbound and outbound calls from/to German customers
? Analyze and resolve customer incidents by means of knowledge databases and/or verifying customising entries or hardware parameters
? Performing various monitoring tasks (IPS - Incident Progress Screening)
? Reporting complex/undocumented errors to next support/development levels
? Provide consulting for customers on how-to-, procedural issues and queries
? Translating errors/ documentation and maintaining the Knowledge Database

Requirements:
Technical:
? Familiarity with general IT concepts
? Proficiency in using standard desktop applications - e-Mail, MS-Office, browser usage etc.
? Familiarity with general business terms and processes.

Soft-Skills:
? 100% Fluent German speaker
? Very good English communication - writing and speaking skills
? Excellent research skills - drive to search for information from various sources
? Strong team player
? Experience with online communications
? Familiarity with Global businesses

If you think you have the skills for this role, please apply immediately and we will give you a call!

Email this job to yourself / a friend

Source: http://www.jobs.ie/ApplyForJob.aspx?Id=1248500

royals nicole richie lyme disease symptoms esperanza spalding jessica sanchez robert kennedy cardinals